FAQ
What type of clients do we invite to register on Aliro?
Our clients are businesses operating in the agricultural commodity trading space.
Can an agent register not as a corporation, but a private person?
No. Agents need to register a corporation to conduct business on the platform.
What countries does Aliro operate in?
Aliro is a global platform, which supports businesses operating in over 200 markets. Due to
certain restrictions, however, Aliro is not able to provide services to businesses operating in
the following countries: North Korea, Sudan, Syria, and Myanmar.
Do I need to verify my account to use the platform?
Only limited functionality is available to clients that have not completed our KYC verification
process. Unverified accounts are only able to create buy and sell product listings. After
completing the KYC verification process, clients are provided with full access to the platform
and all its features. In addition, the level of trust and security enjoyed by users rises with
each tier of verification.
How much does it cost to use Aliro?
At the moment it is completely FREE to use for registered users. In the future, we plan to
introduce a modest annual subscription fee.
Does Aliro charge brokerage fees for transactions done through the platform?
No. Aliro is not a brokerage and does not charge broker or agent fees.
Does Aliro charge any hidden fees?
No. There are no hidden fees on the Aliro platform.
What currencies can I use to create my product listings?
Aliro supports the creation of product listings in 2 currencies: USD and EUR.
Does Aliro provide standardized contracts for commodity trading like CME or Euronext?
No. Aliro provides functionality to create customizable contracts with prices and volumes
negotiated between the buyer and seller.
I am a speculator trading agro-commodity futures contracts through CME. Can I conduct a similar act
No. Aliro does not provide standardized contracts. Customizable contracts created on the
platform are not securitized; hence, there is no ability to resell them to other users of the
platform. Only businesses making a shipment or receiving a delivery are able to use the
platform.
Does Aliro provide escrow services for the payment of goods?
At the moment — no. However, we are actively working with our banking partners to add
this popular feature to our platform.
If you do not find the answer to your question, send request to support